Easybet Customer Support: Contacts & Login Help
Identify the correct support route and fix common problems faster.
Before you contact support
- Confirm you’re on the official site for your region (see About Easybet).
- Take screenshots of errors.
- Prepare your registered email/number and ID.
Typical support channels
- Live chat via the operator’s website/app
- Email via the Help/Contact page
- Phone lines (where available)
Avoid sharing passwords or full card numbers over chat or email.
Login and password issues
- Use the “Forgot password” link and follow the email/SMS steps.
- Clear cache or try another browser; see the SA Login Guide.
- If locked out, wait the cooldown and then retry with a new password.
Verification and FICA/KYC
- Upload clear, uncropped ID and current proof of address.
- Check for name/address mismatches and correct them.
- For persistent issues, escalate with documents attached and ticket numbers.
Payments and withdrawals
- Use payment methods in your own name.
- Verify your account before requesting withdrawals.
- If a payment delays beyond stated timelines, contact support with the transaction ID and evidence.
Stay safe and follow the best practices in Security & Responsible Gambling.